Assessor Resource
HLTAMBFC402C
Communicate in complex or difficult situations
Assessment tool
Version 1.0
Issue Date: May 2024
Unit outcomes include conveying complex information (e.g. to members of nursing, allied medical, paramedical or emergency services), communication with clients, carers, relatives, bystanders or members of the public where there is a language, social, cultural or religious barrier or physical disability and communication in situations where there is an obstructive emotional disturbance
Application of this unit should be contextualised to reflect any specific workplace communication requirements, issues and practices
This unit involves communication where there are special difficulties in conveying or receiving information in the context of providing health care services
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)